Higher Logic Vanilla Resources

Community as a Catalyst: Unleashing the Power of Engagement in Marketing

Sit down with Derek Weeks, the best-selling author of "Unfair Mindshare: A CMO’s Guide to Community-Led Marketing in a Product-Led World."

June 6, 2024

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Tags: Webinar

Making the Case for a Customer Community

Rachel Happe, founder of Engaged Organizations, shows you how to make a compelling business case for building an online customer community.

May 20, 2024

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Tags: Webinar

What’s the ROI of Your Community? A Guide to Getting the Numbers Right

Brian Oblinger, strategic community consultant, walks you through the nuts and bolts of tracing your community's impact straight to your organization’s bottom line.

April 30, 2024

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Tags: Webinar

Community-Driven Strategies for Expanding Your Customer Success Team

Gain Grow Retain's Heather Wendt shares examples of community-driven content for each stage of the customer journey.

March 28, 2024

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Building a Complete Customer Community

Alation's Deb Seys and Diane Yuen share how to transform your community into an engaging, cross-functional asset.

January 25, 2024

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5 min read

Tags: Template

Online Community: Request for Proposal Template

When evaluating online community platforms, choosing the right solution is no small matter. This editable template is based on our years of helping organizations build communities of all shapes and sizes.

January 9, 2024

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17 min read

Tags: Guide

Customer Community Playbook

Our Community Playbook packages the deep expertise of community managers and experts spanning business-to-consumer, business-to-business and enthusiast audiences.

December 9, 2023

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Tags: Webinar

Community-Driven Customer Success

Kristi Faltorusso, the Chief Customer Officer at ClientSuccess, unveils her insights into scaling customer success with community at its core.

October 11, 2023

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7 min read

Tags: Template

How to Build Scaled Customer Success

Customer Success is charged with nurturing the relationship with customers that keeps them around. Use our framework as a thought starter for scaling your own customer success efforts.

March 3, 2023

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