Higher Logic Vanilla Resources
Tags: Webinar
What’s the ROI of Your Community? A Guide to Getting the Numbers Right
Brian Oblinger, strategic community consultant, walks you through the nuts and bolts of tracing your community's impact straight to your organization’s bottom line.
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Tags: Webinar
Community-Driven Strategies for Expanding Your Customer Success Team
Gain Grow Retain's Heather Wendt shares examples of community-driven content for each stage of the customer journey.
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Tags: Webinar
Building a Complete Customer Community
Alation's Deb Seys and Diane Yuen share how to transform your community into an engaging, cross-functional asset.
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Tags: Template
Online Community: Request for Proposal Template
When evaluating online community platforms, choosing the right solution is no small matter. This editable template is based on our years of helping organizations build communities of all shapes and sizes.
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Tags: Guide
Customer Community Playbook
Our Community Playbook packages the deep expertise of community managers and experts spanning business-to-consumer, business-to-business and enthusiast audiences.
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Tags: Webinar
Community-Driven Customer Success
Kristi Faltorusso, the Chief Customer Officer at ClientSuccess, unveils her insights into scaling customer success with community at its core.
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Tags: Template
How to Build Scaled Customer Success
Customer Success is charged with nurturing the relationship with customers that keeps them around. Use our framework as a thought starter for scaling your own customer success efforts.
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Tags: eBook
The Support Community Handbook: Tips for Creating Your Best Customer Resource
Learn how community can help you scale the customer support experience.
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Tags: Guide
Community Predictions 2023
We interviewed nine community experts about community’s impact across various departments, the value of community, and how companies can do more with their community in the coming year.
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Tags: Video
Transformative Change Happens with Community
Higher Logic Vanilla's Jay Nathan and Change Healthcare's Aslan Noghre-kar talk about the transformative changes that happen with community during a session for TSIA World: ENVISION.
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Tags: Video
How to Create an Outcome-Focused Community Journey
Join Adrian Speyer, Head of Community at Higher Logic for a discussion on how community drives outcome across the customer journey. Adrian will share an action plan on each customer touchpoint and the outcome you can impact, with examples of real-life communities.
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Tags: Guide
The Community Manager Survival Guide
Those in the field know how incredibly dynamic community management is as a profession. Our Community Manager Survival Guide is here to help you grow your career, maintain your sanity, and build a thriving community team.
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Ready to see how Higher Logic Vanilla can help you succeed?
Ready to see how Higher Logic Vanilla can help you succeed?
Find out why we’re the best community platform on the market.