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Fuel Growth and Scale with Community

Deliver consistent results across all departments with the industry-leading community software from Higher Logic Vanilla.

Building an engaged online community requires forethought and focus. Launch and grow your community with a software company that has both deep experience and a singular focus on community.

Trusted by Hundreds of Growth-Minded Organizations

Gain Grow Retain

Higher Logic Vanilla Enables You To

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Boost self-service & support

Drive efficiency and responsiveness with 70% of support questions answered by community.

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Increase engagement & success

Delight your customers by enabling peer-to-peer interactions and seamless support.

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Build stronger brands & advocates

Grow your business with help from community-sourced advocates and from increased market awareness.

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Enhance product feedback

Build stronger products with feedback, ideas, and validation directly from your community.

Achieve Results That Matter

Learn How TeamViewer Achieved a 75% Decrease in Time to Answer

TeamViewer's support team was overwhelmed by an overflow of support tickets from their freemium users. With community, they were able to achieve a 75% decrease in time to answer and continue to provide their customers a noteworthy experience.

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How Cireson Deflected 90% of Its Support Tickets

The support team at Cireson was answering hundreds of support tickets a week, often with the same frequently asked questions. After the launch of Higher Logic Vanilla, the Cireson community was able to deflect over 90% of its support tickets.

How We Do It

Leverage the only community platform made by the only community-focused company.

Higher Logic Vanilla combines the power of communities, Q&As, knowledge base, and product feedback with integrations to help you build more meaningful relationships with customers and achieve stronger business results.

Visit the Online Community Platform Page

Build, launch, and grow your online community with Higher Logic Vanilla. Find out how.

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