Fuel Growth and Scale with Community
Deliver consistent results across all departments with the industry-leading community software from Higher Logic Vanilla.
Building an engaged online community requires forethought and focus. Launch and grow your community with a software company that has both deep experience and a singular focus on community.
Trusted by Hundreds of Growth-Minded Organizations
Higher Logic Vanilla Enables You To
Boost self-service & support
Drive efficiency and responsiveness with 70% of support questions answered by community.
Increase engagement & success
Delight your customers by enabling peer-to-peer interactions and seamless support.
Build stronger brands & advocates
Grow your business with help from community-sourced advocates and from increased market awareness.
Enhance product feedback
Build stronger products with feedback, ideas, and validation directly from your community.
Achieve Results That Matter
Learn How TeamViewer Achieved a 75% Decrease in Time to Answer
TeamViewer's support team was overwhelmed by an overflow of support tickets from their freemium users. With community, they were able to achieve a 75% decrease in time to answer and continue to provide their customers a noteworthy experience.
How We Do It
Leverage the only community platform made by the only community-focused company.
Higher Logic Vanilla combines the power of communities, Q&As, knowledge base, and product feedback with integrations to help you build more meaningful relationships with customers and achieve stronger business results.
Visit the Online Community Platform Page