Getting Started with Higher Logic Vanilla
With experience building our own online community and hundreds of others, we’re here to support you every step of the way.
Plan: Meet the team and determine your goals
Higher Logic’s Customer Success team will work with you to build your community framework and outline your goals.
Train: Get to know the platform and tools
While we configure things, we’ll provide helpful documentation, community management best practices, and technical instruction.
Launch: Review, test, and go
Before liftoff, we’ll work with you to do a final Q&A and collect feedback from your first batch of users.
Grow: Collect learnings and optimize
Post go-live, you’ll receive ongoing support to help you track your progress and pivot when needed.
Unparalleled Community-Building Experience with Higher Logic Vanilla
Whether you are new to community, looking to reinvigorate an existing one, or migrating from another platform, we have the experience and services required to help you build a thriving community.
Our Success Community
The success of our customers is our top priority. That’s why we’ve created a place for them to exchange best practices and learn the skills they need to build a successful community.
Connect with peers
Access FAQs & tutorials
Attend office hours & events
Voice your product feedback
Join us for
Super Forum 2024
Super Forum 2024
Centered around community, Higher Logic’s 14th annual Super Forum invites you to ignite the spark that drives high quality engagement, a necessary disruptive transformation or that one little idea that leads to a big change.
Can’t find what you’re looking for?
Log into Community
Sign in to ask questions and find answers from other customers.
Visit our Help Center to file a ticket or ask a product-related question.
Check out our Resource Center for templates, guides, and more.
Request a Demo
Ready to see what community can do for your organization?