See some of the amazing and unique communities built by our customers
Featured Case Studies
See why leading brands use Higher Logic Vanilla to build thriving communities
Cireson deflects 90% of their support tickets
Cireson needed to find a scalable solution to help alleviate the hundreds of support tickets, often the same questions, they saw weekly. Community powered by Higher Logic Vanilla was their answer.
90% decrease in support tickets
Robust and self-sufficient community supporting one anotherHow They Did It
Securing a better customer experience for F-Secure
After nine years with a prior community provider, F-Secure needed a more robust community partner and platform to build the experience they desired for their customers.
Smooth migration and significant value
47% of customers intend to purchase due to community
20% improvement in call deflection YoYHow They Did It
TeamViewer achieves 75% decrease in time to answer
TeamViewer's support team was overwhelmed by an overflow of support tickets from their freemium users. With community, they were able to achieve premium results.
75% decrease in time to answer
96% faster answer acceptance rate
Multilingual supportHow They Did It
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