See some of the amazing and unique communities built by our customers

Featured Case Studies
See why leading brands use Higher Logic Vanilla to build thriving communities

Cireson deflects 90% of their support tickets
Cireson needed to find a scalable solution to help alleviate the hundreds of support tickets, often the same questions, they saw weekly. Community powered by Higher Logic Vanilla was their answer.
Results:
90% decrease in support tickets
Robust and self-sufficient community supporting one another
How They Did It
Securing a better customer experience for F-Secure
After nine years with a prior community provider, F-Secure needed a more robust community partner and platform to build the experience they desired for their customers.
Results:
Smooth migration and significant value
47% of customers intend to purchase due to community
20% improvement in call deflection YoY
How They Did It
TeamViewer achieves 75% decrease in time to answer
TeamViewer's support team was overwhelmed by an overflow of support tickets from their freemium users. With community, they were able to achieve premium results.
Results:
75% decrease in time to answer
96% faster answer acceptance rate
Multilingual support
How They Did Ittechnology,consumer_brands
Technology,Consumer Brands
Customer Showcase
See Something You Like?
Let's connect and discuss how we can help you build a strong and thriving community
Book My Demo