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Higher Logic Vanilla Podcasts

Gain Grow Retain Podcast

In the podcast dedicated to customer success leaders in the B2B SaaS and tech space, hosts Jeff Breunsbach and Jay Nathan share conversations about growing and scaling subscription businesses with a customer-first approach. The podcast is aimed at SaaS and technology leaders who are facing the day to day challenges of scaling.

Featured Podcasts

  • October 2023

    How to Scale Customer Success through Community

    Director of Corporate Marketing Jeff Breunsbach joins Threado for an episode of “DECODED” to talk scaling customer success with community.

  • July 2023

    The Digital CS Podcast with Jeff Breunsbach

    Jeff Breunsbach joins Alex Turkovic for an episode of “The Digital CS Podcast” to talk about his experience with Gain Grow Retain and customer success.

  • March 2023

    Diversifying Champions & Scaling without Technology

    Jeff Breunsbach stops by the “Lifetime Value: The Customer Success Podcast” to discuss what scaled CS means (and doesn’t mean), sacrificing a meeting or action item in order to provide your customer with some much-needed grace and his take on yet another overused three-letter CS acronym.