Higher Logic Vanilla Blog
Tags: Community Strategy, Customer Success
Elevating Customer Success with Community-Driven Strategies: Making Your Customer Events Stand Out
Learn how to tap into the power of community to attract more customers to your events, from deep-dive trainings to thought leadership webinars.
8 min read
Tags: Community, Support Deflection
8 Reasons Your Customer Support Improves With an Online Community
95% of consumers say customer service is important to their loyalty. So how do you create a customer support experience that puts you on the right side of this stat? Use online community to improve support + increase retention.
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Super Forum 2024
Centered around community, Higher Logic’s 14th annual Super Forum invites you to ignite the spark that drives high quality engagement, a necessary disruptive transformation or that one little idea that leads to a big change.