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Insights on Community Strategy, Operations, and more
[Webinar] Making the Case for a Customer Community
Join us on May 16 for a webinar featuring leading community expert, Rachel Happe. You'll learn how to make a compelling case for community, drawing on Rachel's decade of research in community practices.
Upcoming Events
May 16, 2024
[Webinar] Making the Case for a Customer Community
Join us on May 16 for a webinar featuring leading community expert, Rachel Happe. You'll learn how to make a compelling case for community, drawing on Rachel's decade of research in community practices.
Register NowOn-Demand Events
Tags: Community Strategy, Customer Success
Community-Driven Strategies for Expanding Your Customer Success Team
Gain Grow Retain's Heather Wendt shares examples of community-driven content for each stage of the customer journey.
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60 min
Tags: Community Strategy
Building a Complete Customer Community
Alation's Deb Seys and Diane Yuen share how to transform your community into an engaging, cross-functional asset.
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60 min
Tags: Community Strategy, Customer Success
Community-Driven Customer Success
Kristi Faltorusso, the Chief Customer Officer at ClientSuccess, unveils her insights into scaling customer success with community at its core.
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55 min
Tags: Community Strategy, Customer Success
Reviving a Community to Support Your Customer Success Team
Building a community is just the start of the journey – maintaining the community takes a committed focus. Sometimes our eye gets off the ball, and well, maybe the community hasn’t been operating at 110%. Shauna McClemens joins ChurnZero to share how she has revived the Higher Logic Vanilla Success Community.
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60 min
Tags: Advocacy and Engagement
How to Prevent Ambassador Burnout
Your brand ambassadors are massively important to your business. They actively promote your brand encouraging new and repeat business. But repeatedly requesting advocacy efforts from customers can lead to burnout and dissatisfaction. You need to avoid this at all costs! Watch this webinar to learn more.
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58 min
Tags: Community Strategy
5 in 50: Quarterly Insights from the Dinner5 Community
In an ever-evolving industry, community leaders understand how important it is to not only be prepared for the now but to be ready for what’s coming. Jake McKee joins Adrian Speyer in conversation to share the latest hot topics and insights from his Dinner5 series.
Watch NowHighlights from our past events
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