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Insights on Community Strategy, Operations, and more

Upcoming Events

July 2, 2024

[Webinar] Community + CX: Elevating Self-Service with Higher Logic Vanilla and Zendesk

Join us for a webinar to explore the latest trends in customer support communities and discover how our expanded Zendesk integrations can elevate your self-service support capabilities.

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On-Demand Events

Tags: Community Strategy

Community Data Alchemy: Numbers and Narratives for Success

Discover how to turn your community data into compelling stories that drive engagement and growth.

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Tags: Community Strategy

Community as a Catalyst: Unleashing the Power of Engagement in Marketing

Sit down with Derek Weeks, the best-selling author of "Unfair Mindshare: A CMO’s Guide to Community-Led Marketing in a Product-Led World."

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Tags: Community Strategy

Making the Case for a Customer Community

Watch this webinar featuring leading community expert, Rachel Happe to learn how to make a compelling case for community, drawing on Rachel's decade of research in community practices.

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Tags: Community Strategy

What’s the ROI of Your Community? A Guide to Getting the Numbers Right

Brian Oblinger, strategic community consultant, walks you through the nuts and bolts of tracing your community's impact straight to your organization’s bottom line.

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Tags: Community Strategy, Customer Success

Community-Driven Strategies for Expanding Your Customer Success Team

Gain Grow Retain's Heather Wendt shares examples of community-driven content for each stage of the customer journey.

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Tags: Community Strategy

Building a Complete Customer Community

Alation's Deb Seys and Diane Yuen share how to transform your community into an engaging, cross-functional asset.

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