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Insights on Community Strategy, Operations, and More
[Webinar] 2025 Community Predictions and Trends: What’s Coming Next
Join us for a panel discussion with community leaders as they reveal their predictions for 2025. Discover the trends poised to reshape community strategies, the programs and tactics gaining momentum, and the biggest opportunities awaiting community teams in the year ahead.
Upcoming Events
October 8, 2024
[Webinar] 2025 Community Predictions and Trends: What’s Coming Next
Join us for a panel discussion with community leaders as they reveal their predictions for 2025. Discover the trends poised to reshape community strategies, the programs and tactics gaining momentum, and the biggest opportunities awaiting community teams in the year ahead.
Register NowOn-Demand Events
Tags: Community Strategy
Making the Case for a Customer Community
Watch this webinar featuring leading community expert, Rachel Happe to learn how to make a compelling case for community, drawing on Rachel's decade of research in community practices.
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Tags: Community Strategy
What’s the ROI of Your Community? A Guide to Getting the Numbers Right
Brian Oblinger, strategic community consultant, walks you through the nuts and bolts of tracing your community's impact straight to your organization’s bottom line.
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Tags: Community Strategy, Customer Success
Community-Driven Strategies for Expanding Your Customer Success Team
Gain Grow Retain's Heather Wendt shares examples of community-driven content for each stage of the customer journey.
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Tags: Community Strategy
Building a Complete Customer Community
Alation's Deb Seys and Diane Yuen share how to transform your community into an engaging, cross-functional asset.
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Tags: Community Strategy, Customer Success
Community-Driven Customer Success
Kristi Faltorusso, the Chief Customer Officer at ClientSuccess, unveils her insights into scaling customer success with community at its core.
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Tags: Community Strategy, Customer Success
Reviving a Community to Support Your Customer Success Team
Building a community is just the start of the journey – maintaining the community takes a committed focus. Sometimes our eye gets off the ball, and well, maybe the community hasn’t been operating at 110%. Shauna McClemens joins ChurnZero to share how she has revived the Higher Logic Vanilla Success Community.
Watch NowHighlights from our past events
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