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Insights on Community Strategy, Operations, and more

Upcoming Events

July 2, 2024

[Webinar] Community Data Alchemy: Numbers and Narratives for Success

Join us for a webinar with Joe Pishgar, Community Executive Consultant. Dive into an entertaining exploration of the metrics that matter and discover how to master the art and science of managing communities.

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On-Demand Events

Tags: Community Strategy, Customer Success

Reviving a Community to Support Your Customer Success Team

Building a community is just the start of the journey – maintaining the community takes a committed focus. Sometimes our eye gets off the ball, and well, maybe the community hasn’t been operating at 110%. Shauna McClemens joins ChurnZero to share how she has revived the Higher Logic Vanilla Success Community.

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Tags: Advocacy and Engagement

How to Prevent Ambassador Burnout

Your brand ambassadors are massively important to your business. They actively promote your brand encouraging new and repeat business. But repeatedly requesting advocacy efforts from customers can lead to burnout and dissatisfaction. You need to avoid this at all costs! Watch this webinar to learn more.

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Tags: Community Strategy

5 in 50: Quarterly Insights from the Dinner5 Community

In an ever-evolving industry, community leaders understand how important it is to not only be prepared for the now but to be ready for what’s coming. Jake McKee joins Adrian Speyer in conversation to share the latest hot topics and insights from his Dinner5 series. 

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Tags: Advocacy and Engagement, B2B, Customer Success

How Great CSMs Lead to Revenue Pipeline

Planhat’s Christian Jakenfelds is joining us to explain how customer success professionals can use advocacy or customer marketing programs to contribute to sales effectiveness and revenue generation.

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Tags: B2B, Community Strategy, Customer Success

Evolving Your Support Community to Become an Enterprise Strategic Asset

Join John Ragsdale to learn how to expand your community use case and develop an enterprise strategic asset.

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