EVENT + WEBINARS
Insights on Community Strategy, Operations, and More
Community by Design: The Essential Foundation Framework
Join us for a webinar as we walk through the full arc of community building, from early decisions about structure and investment to the day-to-day work of sustaining engagement.
On-Demand Events
Tags: Community Strategy
Building a Complete Customer Community
Alation's Deb Seys and Diane Yuen share how to transform your community into an engaging, cross-functional asset.
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Tags: Community Strategy, Customer Success
Community-Driven Customer Success
Kristi Faltorusso, the Chief Customer Officer at ClientSuccess, unveils her insights into scaling customer success with community at its core.
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Tags: Community Strategy, Customer Success
Reviving a Community to Support Your Customer Success Team
Building a community is just the start of the journey – maintaining the community takes a committed focus. Sometimes our eye gets off the ball, and well, maybe the community hasn’t been operating at 110%. Shauna McClemens joins ChurnZero to share how she has revived the Higher Logic Vanilla Success Community.
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Tags: Advocacy and Engagement
How to Prevent Ambassador Burnout
Your brand ambassadors are massively important to your business. They actively promote your brand encouraging new and repeat business. But repeatedly requesting advocacy efforts from customers can lead to burnout and dissatisfaction. You need to avoid this at all costs! Watch this webinar to learn more.
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Tags: Community Strategy
5 in 50: Quarterly Insights from the Dinner5 Community
In an ever-evolving industry, community leaders understand how important it is to not only be prepared for the now but to be ready for what’s coming. Jake McKee joins Adrian Speyer in conversation to share the latest hot topics and insights from his Dinner5 series.
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Tags: Advocacy and Engagement, B2B, Customer Success
How Great CSMs Lead to Revenue Pipeline
Planhat’s Christian Jakenfelds is joining us to explain how customer success professionals can use advocacy or customer marketing programs to contribute to sales effectiveness and revenue generation.
Watch NowHighlights from our past events
Our Success Community
The success of our customers is our top priority. That’s why we’ve created a place for them to exchange best practices and learn the skills they need to build a successful community.
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