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Higher Logic Vanilla Packages

Pricing for small companies with a single use case to enterprises with several.

Essentials

Includes core community capabilities to support those with a single use case or just getting started.

Key Features

  • Unlimited users/members
  • Community essentials, like Q&A, discussions & ideation
  • Integrations
  • SSO
  • Knowledge base

Corporate

Includes additional tools to support more advanced community structures and multi-product companies.

Key Features

  • Unlimited users/members
  • Community essentials like Q&A, discussions & ideation
  • Integrations
  • SSO
  • Multi-lingual communities
  • Knowledge base

Enterprise

Includes advanced capabilities that scale with the largest and most advanced community use cases.

Key Features

  • Unlimited users/members
  • Community essentials like Q&A, discussions & ideation
  • Integrations
  • SSO
  • Multi-lingual communities
  • Sub-communities
  • Knowledge base
  • Premium support
  • Performance & Up Time SLA

Optional Add Ons

Moderation Services

Let Higher Logic expert community moderators take day-to-day work off your plate so you have more time to execute strategic programs that drive business results.

Launch Concierge

An engaged community starts with a successful launch. Let Higher Logic's team of project managers, community consultants, and technical experts help build and execute your launch strategy.

See why 300+ organizations partner with Higher Logic Vanilla.

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Integrations

Create a central hub for customer engagement. With Higher Logic Vanilla, you can integrate your learning management system, ticketing tool, or marketing platform, and others with your community to deliver a more engaging customer experience.

Explore Integrations

Not sure where to start with your online community?

Our community experts are here to help, whether it’s helping establish goals, learning how community platforms work, or talking through integrations.

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Use Cases

How Bitdefender Increased Community Traffic and Engagement

Bitdefender course-corrected a disengaged community and scaled exponentially with Higher Logic Vanilla. New users increased by 78%, activity increased by 121%, and average support response time decreased from 12+ hours to 2.

Tags: Customer SuccessCustomer SupportMarketing & AdvocacyProduct Feedback

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Securing a Better Customer Experience for F-Secure with Community

F-Secure was in a position to reshape their investment into community – providing the customer with necessary wins across the customer journey and reviving their customer community.

Tags: Customer SuccessCustomer Support

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How 1Password Created Better Products and Relationships with their Community

In just two years, the 1Password's community directly contributed to a 108% increase in SEO traffic – an astounding number!

Tags: Customer SuccessCustomer SupportMarketing & AdvocacyProduct Feedback

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View Case Studies