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Tags: Webinar

How to Use Generative AI in Community Management


Discover the practical ways you can use generative AI to improve community management and simplify your operations.

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Community-Driven Customer Support: What’s Changing and How to Stay Ahead


Explore how support communities are reshaping customer engagement with AI, automation, and personalized experiences.

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How to Turn Happy Customers into Your Biggest Advocates (Without Being Pushy)


Learn to build a customer advocacy program that naturally inspires your most satisfied customers to become your most vocal supporters.

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Community + CX: Elevating Self-Service with Higher Logic Vanilla and Zendesk


Discover how Higher Logic Vanilla's expanded Zendesk integration can elevate your self-service support experience.

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Customer Support 2.0: The Power of Community and AI in Self-Service


Discover five practical ways to enhance your self-service support with community and AI.

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Community Data Alchemy: Numbers and Narratives for Success


Learn how to turn your community data into compelling stories that drive engagement and growth.

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Community as a Catalyst: Unleashing the Power of Engagement in Marketing


Sit down with Derek Weeks, the best-selling author of "Unfair Mindshare: A CMO’s Guide to Community-Led Marketing in a Product-Led World."

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Making the Case for a Customer Community


Rachel Happe, founder of Engaged Organizations, shows you how to make a compelling business case for building an online customer community.

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What’s the ROI of Your Community? A Guide to Getting the Numbers Right


Brian Oblinger, strategic community consultant, walks you through the nuts and bolts of tracing your community's impact straight to your organization’s bottom line.

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Community-Driven Strategies for Expanding Your Customer Success Team


Gain Grow Retain's Heather Wendt shares examples of community-driven content for each stage of the customer journey.

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