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Tags: Webinar

Making the Case for a Customer Community


Rachel Happe, founder of Engaged Organizations, shows you how to make a compelling business case for building an online customer community.

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What’s the ROI of Your Community? A Guide to Getting the Numbers Right


Brian Oblinger, strategic community consultant, walks you through the nuts and bolts of tracing your community's impact straight to your organization’s bottom line.

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Community-Driven Strategies for Expanding Your Customer Success Team


Gain Grow Retain's Heather Wendt shares examples of community-driven content for each stage of the customer journey.

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Building a Complete Customer Community


Alation's Deb Seys and Diane Yuen share how to transform your community into an engaging, cross-functional asset.

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Community-Driven Customer Success


Kristi Faltorusso, the Chief Customer Officer at ClientSuccess, unveils her insights into scaling customer success with community at its core.

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How to Prevent Ambassador Burnout


Your brand ambassadors are massively important to your business. They actively promote your brand encouraging new and repeat business. But repeatedly requesting advocacy efforts from customers can lead to burnout and dissatisfaction.

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Great CSMs lead to Great Revenue Pipeline


Planhat’s Christian Jakenfelds explains how customer success professionals can use advocacy or customer marketing programs to contribute to sales effectiveness and revenue generation. 

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Evolving Your Support Community to Become an Enterprise Strategic Asset


Join John Ragsdale to learn how to expand your community use case and develop an enterprise strategic asset. 

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How Product Teams Can Leverage Community


Scott Baldwin of ProductBoard joins Adrian Speyer to discuss the value of community for product management, how it can be used to improve and indeed, to inspire product ideation, and further product adoption.

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How To Build A Product Community From Scratch


Join Peter Staal and Kirsten Wagenaar, experienced community strategists, for an in-depth webinar on how to build a product community from scratch. They will share their recipe for creating a successful product community - as well engaging your customers for ideas and feedback.

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Community as a Catalyst: Unleashing the Power of Engagement in Marketing

Community as a Catalyst: Unleashing the Power of Engagement in Marketing

Sit down with Derek Weeks, the best-selling author of “Unfair Mindshare: A CMO’s Guide to Community-Led Marketing in a Product-Led World.” Learn the community-led strategies and playbooks Derek used to build 100,000-member communities that generated millions in revenue.