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7 min read

Tags: Template

How to Build Scaled Customer Success


Customer Success is charged with nurturing the relationship with customers that keeps them around. Use our framework as a thought starter for scaling your own customer success efforts.

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5 min read

Tags: Template

Online Community: Request for Proposal Template


When evaluating online community platforms, choosing the right solution is no small matter. This editable template is based on our years of helping organizations build communities of all shapes and sizes.

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5 min read

Tags: Template

The 7 Things You Need to Launch a Community in 7 Days


Online communities offer invaluable benefits. Use this checklist to quickly launch your community.

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7 min read

Tags: Template

The 10 Most Important Questions You Should Ask Any Customer Community Vendor


Choose the customer community vendor that will support your specific business needs. These questions will help you evaluate your vendor.

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