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17 min read

Tags: Guide

Customer Community Playbook


Our Community Playbook packages the deep expertise of community managers and experts spanning business-to-consumer, business-to-business and enthusiast audiences.

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10 min read

Tags: Guide

Community Predictions 2023


We interviewed nine community experts about community’s impact across various departments, the value of community, and how companies can do more with their community in the coming year.

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5 min read

Tags: Guide

The Community Manager Survival Guide


Those in the field know how incredibly dynamic community management is as a profession.  Our Community Manager Survival Guide is here to help you grow your career, maintain your sanity, and build a thriving community team.

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14 min read

Tags: Guide

The Customer Engagement Playbook


Learn how to align your engagement strategy around the customers' needs and how to coordinate efforts across teams.

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Community as a Catalyst: Unleashing the Power of Engagement in Marketing

Community as a Catalyst: Unleashing the Power of Engagement in Marketing

Sit down with Derek Weeks, the best-selling author of “Unfair Mindshare: A CMO’s Guide to Community-Led Marketing in a Product-Led World.” Learn the community-led strategies and playbooks Derek used to build 100,000-member communities that generated millions in revenue.