What you’ll get from this guide:
- A pyramid approach to prioritize community metrics.
- Guidance on choosing the right metrics based on your community type and goals.
- How to layer context around your metrics to tell a more compelling story.
- A breakdown of the top online community metrics across five key areas: Engagement, Traffic & User Behavior, Growth & Health, Support & Efficiency, and Business Impact.
- Tips on choosing the right tools to streamline reporting and make data-driven decisions.
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Discover how to read between the numbers, find the signals in the noise, and measure what really moves your community forward.