Customer expectations are shifting. AI is changing how people find information. And community? 

It’s becoming more essential than ever.

In this guide, we break down the biggest trends shaping online communities in 2025, including:

• What’s driving the next wave of community growth and why companies are rethinking their strategies
• The biggest shifts in customer behavior that will impact engagement, trust, and retention
• How AI is changing search, support, and personalization and what it means for your community

Download your free copy today!