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2025 Community Predictions and Trends

Tags: Webinar

2025 Community Predictions and Trends: What’s Next


Explore the trends poised to reshape community strategies, the programs and tactics gaining momentum, and the biggest opportunities awaiting community teams in the year ahead.

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Online Community Metrics

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How to Measure and Make Sense of Your Online Community’s Performance


Discover how to read between the numbers, find the signals in the noise, and measure what really moves your community forward.

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How to Use Generative AI in Community Management


Discover the practical ways you can use generative AI to improve community management and simplify your operations.

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Community-Driven Customer Support: What’s Changing and How to Stay Ahead


Explore how support communities are reshaping customer engagement with AI, automation, and personalized experiences.

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How to Turn Happy Customers into Your Biggest Advocates (Without Being Pushy)


Learn to build a customer advocacy program that naturally inspires your most satisfied customers to become your most vocal supporters.

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Community + CX: Elevating Self-Service with Higher Logic Vanilla and Zendesk


Discover how Higher Logic Vanilla's expanded Zendesk integration can elevate your self-service support experience.

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Tags: Guide

Customer Support 2.0: The Power of Community and AI in Self-Service


Discover five practical ways to enhance your self-service support with community and AI.

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Community Data Alchemy: Numbers and Narratives for Success


Learn how to turn your community data into compelling stories that drive engagement and growth.

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Community as a Catalyst: Unleashing the Power of Engagement in Marketing


Sit down with Derek Weeks, the best-selling author of "Unfair Mindshare: A CMO’s Guide to Community-Led Marketing in a Product-Led World."

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Making the Case for a Customer Community


Rachel Happe, founder of Engaged Organizations, shows you how to make a compelling business case for building an online customer community.

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