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Higher Logic Vanilla Blog

Tags: Community

Higher Logic Vanilla SEO: How We Help Your Community Rank


Learn how Higher Logic Vanilla optimizes your community for top-ranking SEO factors in four key areas: content optimization, technical SEO, performance and security, and user experience and accessibility.

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Customer support agent

Tags: Community, Customer Experience, Support Deflection

Create a Frictionless Self-Service Support Experience with Higher Logic Vanilla’s Zendesk Integration


Explore the key capabilities of Higher Logic Vanilla's Zendesk integration, and how you can use it to create a seamless customer support experience.

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Tags: Community Strategy

Making the Case for a Customer Community: Why Data Alone Won’t Win Over Your Executives—and What to Focus On Instead


Think data is all you need to win over execs for an online community? Think again. Discover what you need to focus on to get their buy-in.

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Tags: Community, Community Strategy

How to Make the Business Case for an Online Community


Use this guide to help you make a convincing business case for investing in an online community, with tips, examples, and stats you can borrow.

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Tags: Community, Community Strategy

How to Build an Online Community: A 3-Step Framework


Want to build or relaunch an online community? Use the three steps in this framework, along with community engagement ideas, to make it a success.

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Tags: AI, Community

Generative AI Bots Are Harvesting Your Online Community’s Data—Here’s What You Can Do About It.


Explore the effects of AI bot crawlers on your online community's health. Learn if banning these bots could enhance or impair community interaction and safety.

Matt Crouse
Matt Crouse
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Community + CX: Elevating Self-Service with Higher Logic Vanilla and Zendesk

Community + CX: Elevating Self-Service with Higher Logic Vanilla and Zendesk

Join us for a webinar to explore the latest trends in customer support communities and discover how our expanded Zendesk integrations can elevate your self-service support capabilities.