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Higher Logic Vanilla Blog

Tags: Community Strategy

Making the Case for a Customer Community: Why Data Alone Won’t Win Over Your Executives—and What to Focus On Instead


Think data is all you need to win over execs for an online community? Think again. Discover what you need to focus on to get their buy-in.

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Tags: Community, Community Strategy

How to Make the Business Case for an Online Community


Use this guide to help you make a convincing business case for investing in an online community, with tips, examples, and stats you can borrow.

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Tags: Community, Community Strategy

How to Build an Online Community: A 3-Step Framework


Want to build or relaunch an online community? Use the three steps in this framework, along with community engagement ideas, to make it a success.

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Tags: Community Strategy, Customer Success

Elevating Customer Success with Community-Driven Strategies: Making Your Customer Events Stand Out


Learn how to tap into the power of community to attract more customers to your events, from deep-dive trainings to thought leadership webinars.

Heather Wendt
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Tags: Community, Community Strategy

What Is an Online Community Forum?


The idea of an online community forum has garnered a fair amount of attention over the past few years, especially since providing top-notch customer experience (CX) has become a priority for many organizations.

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Tags: Community, Community Strategy

5 Can’t-Miss Books for Community Managers to Read in 2020


If you love to read new books to inspire your community work, then 2019 was an incredible year.

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Tags: Community, Community Strategy

20 Stats About the Benefits of Online Community Forums


Those in the community space (such as ourselves) will defend the value of community forums until the very end.

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Community Data Alchemy: Numbers and Narratives for Success

Community Data Alchemy: Numbers and Narratives for Success

Join us for a webinar with Joe Pishgar, Community Executive Consultant. Dive into an entertaining exploration of the metrics that matter and discover how to master the art and science of managing communities.