Higher Logic Vanilla Blog
Tags: Community, Community Strategy
How to Make the Business Case for an Online Community
Use this guide to help you make a convincing business case for investing in an online community, with tips, examples, and stats you can borrow.
Tags: Community, Community Strategy
How to Build an Online Community: A 3-Step Framework
Want to build or relaunch an online community? Use the three steps in this framework, along with community engagement ideas, to make it a success.
4 min read
Tags: Community Strategy, Customer Success
Elevating Customer Success with Community-Driven Strategies: Making Your Customer Events Stand Out
Learn how to tap into the power of community to attract more customers to your events, from deep-dive trainings to thought leadership webinars.
Tags: Community, Community Strategy
What Is an Online Community Forum?
The idea of an online community forum has garnered a fair amount of attention over the past few years, especially since providing top-notch customer experience (CX) has become a priority for many organizations.
Tags: Community, Community Strategy
5 Can’t-Miss Books for Community Managers to Read in 2020
If you love to read new books to inspire your community work, then 2019 was an incredible year.
Tags: Community, Community Strategy
20 Stats About the Benefits of Online Community Forums
Those in the community space (such as ourselves) will defend the value of community forums until the very end.
Tags: Community, Community Strategy
What Makes A Great Community? Your Members Have The Answers!
Communities are important. But it's not everyday that you run across a great community.
Tags: Community, Community Strategy, Customer Experience
What is a Social Business Model? 8 Companies Doing it Right
From Glossier to Netflix, see how 8 different companies are tapping into the social business model to improve the customer experience (and their success).
Making the Case for a Customer Community
Join us on May 16 for a webinar featuring leading community expert, Rachel Happe. You’ll learn how to make a compelling case for community, drawing on Rachel’s decade of research in community practices.