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Higher Logic Vanilla Blog

Tags: AI, Community

Generative AI Bots Are Harvesting Your Online Community’s Data—Here’s What You Can Do About It.


Explore the effects of AI bot crawlers on your online community's health. Learn if banning these bots could enhance or impair community interaction and safety.

Matt Crouse
Matt Crouse
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ChatGPT

9 min read

Tags: AI, Customer Success

How Tools Like ChatGPT Are Being Evaluated for Customer Success


Stories about ChatGPT are everywhere! Instead of diving in without a plan OR resisting it as pure hype, let’s explore how generative AI technology can be applied to help you scale customer success, support, and engagement.

Jeff Breunsbach
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Community Data Alchemy: Numbers and Narratives for Success

Community Data Alchemy: Numbers and Narratives for Success

Join us for a webinar with Joe Pishgar, Community Executive Consultant. Dive into an entertaining exploration of the metrics that matter and discover how to master the art and science of managing communities.