Higher Logic Vanilla Blog
Generative AI Bots Are Harvesting Your Online Community’s Data—Here’s What You Can Do About It.
Explore the effects of AI bot crawlers on your online community's health. Learn if banning these bots could enhance or impair community interaction and safety.
9 min read
Tags: AI, Customer Success
How Tools Like ChatGPT Are Being Evaluated for Customer Success
Stories about ChatGPT are everywhere! Instead of diving in without a plan OR resisting it as pure hype, let’s explore how generative AI technology can be applied to help you scale customer success, support, and engagement.
Community + CX: Elevating Self-Service with Higher Logic Vanilla and Zendesk
Join us for a webinar to explore the latest trends in customer support communities and discover how our expanded Zendesk integrations can elevate your self-service support capabilities.