Tags: AI, Community Strategy
In “Power of Connection,” Nicole Saunders reveals how AI is helping online communities evolve from troubleshooting forums to strategic hubs that shape industry conversations and drive customer decisions.
Tags: AI, Community Strategy
Community managers spot opportunities every day—future advocates, cross-sell signals, renewal risks. But too often, these insights get lost. In "Power of Connection," Nicole Saunders joins Paul Schneider to discuss how AI is helping communities bridge the gap between engagement and business impact.
Explore the effects of AI bot crawlers on your online community's health. Learn if banning these bots could enhance or impair community interaction and safety.
9 min read
Tags: AI, Customer Success
Stories about ChatGPT are everywhere! Instead of diving in without a plan OR resisting it as pure hype, let’s explore how generative AI technology can be applied to help you scale customer success, support, and engagement.
Find out why we’re the best community platform on the market.