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Higher Logic Vanilla Blog

Tags: Advocacy and Engagement

Customer Advocates Are Everywhere—You Just Have to Know Where to Look


Some of your best advocates are probably hiding in places you’re not even looking. Whether they’re quietly delivering results or haven’t yet had the chance to speak up, here's how to dig a little deeper and find those untapped champions.

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Team talks about how to get member feedback

Tags: Advocacy and Engagement, Community

How to Build a Community Super Fan Program


Discover what defines a super fan, what they aren't, and how to tap into their passion to drive engagement and growth in your online community.

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Tags: Advocacy and Engagement, Community Strategy

6 Principles for Online Community Design


Because digital spaces do not engage our five senses, it can be challenging to create the depth of relationships and sensory experiences created naturally in physical spaces.

Carrie Melissa Jones
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Tags: Advocacy and Engagement, Community Strategy

Here’s How Community Helps Your Customer Advocacy Program Take Off


An online community can energize your customer advocacy program – here are three reasons why.

Jenny Taylor
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Tags: Advocacy and Engagement, Customer Experience

27 Inspiring Examples of Brands With a Soul


Take a look at these examples of brands with souls, and get equipped to brainstorm some creative ways to show off your brand’s soul, capture loyal customers, and build better customer relationships along the way.

Gaetano DiNardi
Gaetano DiNardi
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Tags: Advocacy and Engagement, Community, Community Strategy

3 Tips for Increasing Partner Engagement in Your Online Community


Find out how to use your online community to engage your SaaS partners – while getting valuable content you can use to increase customer engagement.

Chris Detzel blog bio
Chris Detzel
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Tags: Advocacy and Engagement

Looking for Customer Engagement Software? Here Are 7 Examples to Consider


We rounded up 7 of the best examples of customer engagement software that help you connect with your customers in meaningful ways.

Alex Mastrianni
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9 min read

Tags: Advocacy and Engagement, Community Strategy

Gamification in Community Forums: Increase User Engagement


Gamification refers to adding game elements to something that's traditionally non-game related to make it more of a game.

Sarah Robinson-Yu
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Tags: Advocacy and Engagement

Introducing HigherLogic Vanilla Reactions and Badges


A successful community is an engaging and welcoming place where people can build new connections and discover new things.

Luc Vezina
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