Higher Logic Vanilla Blog
Tags: Advocacy and Engagement, Community Strategy
6 Principles for Online Community Design
Because digital spaces do not engage our five senses, it can be challenging to create the depth of relationships and sensory experiences created naturally in physical spaces.
Tags: Advocacy and Engagement, Community Strategy
Here’s How Community Helps Your Customer Advocacy Program Take Off
An online community can energize your customer advocacy program – here are three reasons why.
Tags: Advocacy and Engagement, Customer Experience
27 Inspiring Examples of Brands With a Soul
Take a look at these examples of brands with souls, and get equipped to brainstorm some creative ways to show off your brand’s soul, capture loyal customers, and build better customer relationships along the way.
Tags: Advocacy and Engagement, Community, Community Strategy
3 Expert Strategies & Tips for Increasing Partner Engagement in Your Online Community
Find out how to use your online community to engage your SaaS partners – while getting valuable content you can use to increase customer engagement.
Tags: Advocacy and Engagement
Looking for Customer Engagement Software? Here Are 7 Examples to Consider
We rounded up 7 of the best examples of customer engagement software that help you connect with your customers in meaningful ways.
9 min read
Tags: Advocacy and Engagement, Community Strategy
Gamification in Community Forums: Increase User Engagement
Gamification refers to adding game elements to something that's traditionally non-game related to make it more of a game.
Tags: Advocacy and Engagement
Introducing HigherLogic Vanilla Reactions and Badges
A successful community is an engaging and welcoming place where people can build new connections and discover new things.
5 min read
Tags: Advocacy and Engagement, Community Strategy, Customer Success
Integrating a Community-Driven Approach through Targeted Engagement and User-Generated Content
Creating a loyal customer base requires a profound understanding of your customers' needs, beyond the functionalities of your software. Here's how to integrate a collaborative, community-driven approach through targeted engagement and user-generated content.
7 min read
Tags: Advocacy and Engagement, Customer Success
Embrace the Power of Community: A Comprehensive Guide to Fueling Customer Advocacy
Customers trust other customers. Let's discuss how an online community can help turn customers into loyal advocates that support and speak on behalf of your brand.
Making the Case for a Customer Community
Join us on May 16 for a webinar featuring leading community expert, Rachel Happe. You’ll learn how to make a compelling case for community, drawing on Rachel’s decade of research in community practices.