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Tags: Webinar

Great CSMs lead to Great Revenue Pipeline


Planhat’s Christian Jakenfelds explains how customer success professionals can use advocacy or customer marketing programs to contribute to sales effectiveness and revenue generation. 

January 9, 2022
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Tags: Webinar

Evolving Your Support Community to Become an Enterprise Strategic Asset


Join John Ragsdale to learn how to expand your community use case and develop an enterprise strategic asset. 

January 9, 2022
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Applying Customer Success Strategies to a Customer Community


November 19, 2021

6 min read

The Customer Advocacy Maturity Model


October 19, 2021

Tags: Webinar

How Product Teams Can Leverage Community


Scott Baldwin of ProductBoard joins Adrian Speyer to discuss the value of community for product management, how it can be used to improve and indeed, to inspire product ideation, and further product adoption.

September 19, 2021
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5 min read

The CSM’s Guide to Better Customer Relationships


August 19, 2021

5 min read

Investing Wisely in your CX Tech Stack


July 19, 2021

Plugging Your Community into the Customer Lifecycle


July 19, 2021

5 min read

Customer Perceptions of the Community Experience


June 19, 2021

Developing Valuable Community-Based Advocacy Programs


June 9, 2021
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Community as a Catalyst: Unleashing the Power of Engagement in Marketing

Community as a Catalyst: Unleashing the Power of Engagement in Marketing

Sit down with Derek Weeks, the best-selling author of “Unfair Mindshare: A CMO’s Guide to Community-Led Marketing in a Product-Led World.” Learn the community-led strategies and playbooks Derek used to build 100,000-member communities that generated millions in revenue.

Register Now