Higher Logic Vanilla Resources
6 min read
Tags: eBook
4 Ways Community Engagement Strengthens Your CX
Online communities, in the form of discussion boards or online networking sites, have been around for 15+ years, but true customer communities today are much more than that.
8 min read
Tags: eBook
The Silent Customer Problem – How to Get Your Customer Base Talking
Learn why silent customers aren't necessarily happy customers and how to get those customers talking.
14 min read
Tags: Guide
The Customer Engagement Playbook
Learn how to align your engagement strategy around the customers' needs and how to coordinate efforts across teams.
9 min read
Tags: eBook
Leveling Up: A Strategy for Growing Your Online Community Program
Explore effective ways to convince leadership that by supporting community expansion, they’re accelerating the organization’s overall growth.
8 min read
Tags: eBook
Transform Your Customer Marketing with Online Community
Build meaningful relationships with customers that translate into greater brand loyalty and upsell opportunities.
5 min read
Tags: Template
The 7 Things You Need to Launch a Community in 7 Days
Online communities offer invaluable benefits. Use this checklist to quickly launch your community.
9 min read
Tags: eBook
How Connecting Your Customers Online Makes All the Difference
Learn how branded online communities create a many-to-many experience and the benefits of this approach.
11 min read
Tags: eBook
Creating a Community Super Users Program
You can harness the support of enthusiastic users and create a community champions program.
7 min read
Tags: eBook
What It Takes to Create a Customer-Centric Online Community
Learn why customer-centricity matters and the top mistakes keeping communities from realizing their full potential.
8 min read
Tags: eBook
How to Create a Customer Engagement Scoring Framework
Developing a scoring system helps you understand a prospect's level of engagement.
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Ready to see how Higher Logic Vanilla can help you succeed?
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