Higher Logic Vanilla Resources

Tags: eBook

Get Your Customers Engaged with 7 Expert Tactics

Here's a list of tried-and-true customer engagement tactics used by professionals just like you.

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Tags: Webinar

Great CSMs lead to Great Revenue Pipeline

Planhat’s Christian Jakenfelds explains how customer success professionals can use advocacy or customer marketing programs to contribute to sales effectiveness and revenue generation. 

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Tags: Webinar

Evolving Your Support Community to Become an Enterprise Strategic Asset

Join John Ragsdale to learn how to expand your community use case and develop an enterprise strategic asset. 

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Applying Customer Success Strategies to a Customer Community

The Customer Advocacy Maturity Model

Tags: Webinar

How Product Teams Can Leverage Community

Scott Baldwin of ProductBoard joins Adrian Speyer to discuss the value of community for product management, how it can be used to improve and indeed, to inspire product ideation, and further product adoption.

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The CSM’s Guide to Better Customer Relationships

Investing Wisely in your CX Tech Stack

Plugging Your Community into the Customer Lifecycle

Customer Perceptions of the Community Experience