Higher Logic Vanilla Blog

Tags: Customer Retention, Customer Success

Thinking About a Customer Hub? Here’s Why an Online Community Should Be the Core

Learn how to build a community hub that ties everything together—support, feedback, training, and recognition—all in one place.

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Tags: Customer Retention

4 Ways Community Helps Reduce Churn Rate

Discover four ways an online community can help identify customer satisfaction issues and provide strategies to reduce churn.

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Tags: Customer Retention

How Community Improves Customer Retention Rates

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Tags: Advocacy and Engagement, Customer Experience, Customer Retention, Customer Success

Connecting Community Content to Customer Experience and Marketing

All too often, brand communities get developed in a vacuum—as siloed initiatives that bring together important stakeholders too late and too little.

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