Higher Logic Vanilla Blog
Tags: Community, Community Strategy
Why Executives Need To Care About Community
When it comes to community, more often than not, executives have no idea what it means or how it can be leveraged to save costs and increase brand loyalty.
Tags: Community, Community Strategy
What Makes A Great Community? Your Members Have The Answers!
Communities are important. But it's not everyday that you run across a great community.
Tags: Community, Community Strategy, Customer Experience
What is a Social Business Model? 8 Companies Doing it Right
From Glossier to Netflix, see how 8 different companies are tapping into the social business model to improve the customer experience (and their success).
Tags: Community, Community Strategy
15 Customer Self-Service and Experience Stats To Know (2020)
To conduct this study, we surveyed a random sample of 285 people, who were asked a number of questions.
Tags: Community, Community Strategy
Why Every B2B Company Needs to Build a Branded Customer Community
Don’t miss out on the wide-ranging benefits a branded online customer community could have on your entire organization and customer experience.
Tags: Community, Product Feedback
Meet Q&A: A New Way to Support Your Community Members
Higher Logic’s Community Q&A gives you a whole new way to collect, maintain, and measure online community questions and answers.
Tags: Community, Community Strategy
To Build or to Buy: The Online Community Question
Wondering if it makes sense to invest in a SaaS online community platform or build your own solution? That’s the question we’ll dive into today.
Tags: Community, Community Strategy
Drive More Traffic to Your Online Community with These 4 Tips
Tried-and-true tips for building an acquisition strategy for your open online community.
Tags: Advocacy and Engagement, Community, Community Strategy
3 Expert Strategies & Tips for Increasing Partner Engagement in Your Online Community
Find out how to use your online community to engage your SaaS partners – while getting valuable content you can use to increase customer engagement.
Making the Case for a Customer Community
Join us on May 16 for a webinar featuring leading community expert, Rachel Happe. You’ll learn how to make a compelling case for community, drawing on Rachel’s decade of research in community practices.