Higher Logic Vanilla Blog
Tags: Customer Retention
4 Ways Community Helps Reduce Churn Rate
Discover four ways an online community can help identify customer satisfaction issues and provide strategies to reduce churn.
Tags: Product Feedback, User Groups
How to Start an Online Community for Your User Group
Discover the steps to building an online community for your user group, complete with tips and features to keep users engaged and coming back.
Tags: Community Strategy
How to Build a Super Fan Program for Your Community
Learn the five steps to creating a super fan program for your community. Gain strategies to identify, engage, and reward your most passionate users.
Tags: Community
Online Community Branding: The Basics You Can’t Skip
Discover the key elements of creating a consistent brand identity that drives engagement and shapes your community’s culture.
Tags: Community
Branding Your Online Community: 6 Customizations to Make It Uniquely Yours (with Examples)
Learn how to make your online community feel like a natural extension of your brand. Explore 6 ways to customize your platform so that every detail—from colors to messaging—creates a familiar member experience.
Tags: Advocacy and Engagement
Customer Advocates Are Everywhere—You Just Have to Know Where to Look
Some of your best advocates are probably hiding in places you’re not even looking. Whether they’re quietly delivering results or haven’t yet had the chance to speak up, here's how to dig a little deeper and find those untapped champions.
Tags: Community
5 Benefits of an Online Community (That Aren’t About Engagement)
Think online communities are just about engagement? There’s so much more. Dive into the hidden business benefits, like driving demand and cutting costs, that often get overlooked.
Tags: Community
Higher Logic Vanilla SEO: How We Help Your Community Rank
Learn how Higher Logic Vanilla optimizes your community for top-ranking SEO factors in four key areas: content optimization, technical SEO, performance and security, and user experience and accessibility.
Tags: Community, Customer Experience, Support Deflection
Create a Frictionless Self-Service Support Experience with Higher Logic Vanilla’s Zendesk Integration
Explore the key capabilities of Higher Logic Vanilla's Zendesk integration, and how you can use it to create a seamless customer support experience.
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