Higher Logic Vanilla Resources
11 min read
Tags: eBook
Creating a Community Super Users Program
You can harness the support of enthusiastic users and create a community champions program.
7 min read
Tags: eBook
What It Takes to Create a Customer-Centric Online Community
Learn why customer-centricity matters and the top mistakes keeping communities from realizing their full potential.
8 min read
Tags: eBook
How to Create a Customer Engagement Scoring Framework
Developing a scoring system helps you understand a prospect's level of engagement.
8 min read
Tags: eBook
Get Your Customers Engaged with 7 Expert Tactics
Here's a list of tried-and-true customer engagement tactics used by professionals just like you.
6 min read
Tags: eBook
Managing Product Feedback at Scale
There’s an art to effectively managing your customers’ ideas. We created a practical guide on how to close the product feedback loop and avoid the usual product management traps.
Making the Case for a Customer Community
Join us on May 16 for a webinar featuring leading community expert, Rachel Happe. You’ll learn how to make a compelling case for community, drawing on Rachel’s decade of research in community practices.