Higher Logic Vanilla Resources
11 min read
Tags: eBook
Creating a Community Super Users Program
You can harness the support of enthusiastic users and create a community champions program.
7 min read
Tags: eBook
What It Takes to Create a Customer-Centric Online Community
Learn why customer-centricity matters and the top mistakes keeping communities from realizing their full potential.
8 min read
Tags: eBook
How to Create a Customer Engagement Scoring Framework
Developing a scoring system helps you understand a prospect's level of engagement.
8 min read
Tags: eBook
Get Your Customers Engaged with 7 Expert Tactics
Here's a list of tried-and-true customer engagement tactics used by professionals just like you.
6 min read
Tags: eBook
Managing Product Feedback at Scale
There’s an art to effectively managing your customers’ ideas. We created a practical guide on how to close the product feedback loop and avoid the usual product management traps.
Community Data Alchemy: Numbers and Narratives for Success
Community Data Alchemy: Numbers and Narratives for Success
Dive into an entertaining exploration of the metrics that matter and discover how to master the art and science of managing communities with Joe Pishgar, community executive consultant.