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11 min read

Tags: eBook

Creating a Community Super Users Program


You can harness the support of enthusiastic users and create a community champions program.

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7 min read

Tags: eBook

What It Takes to Create a Customer-Centric Online Community


Learn why customer-centricity matters and the top mistakes keeping communities from realizing their full potential.

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8 min read

Tags: eBook

How to Create a Customer Engagement Scoring Framework


Developing a scoring system helps you understand a prospect's level of engagement.

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8 min read

Tags: eBook

Get Your Customers Engaged with 7 Expert Tactics


Here's a list of tried-and-true customer engagement tactics used by professionals just like you.

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6 min read

Tags: eBook

Managing Product Feedback at Scale


There’s an art to effectively managing your customers’ ideas. We created a practical guide on how to close the product feedback loop and avoid the usual product management traps.

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Centered around community, Higher Logic’s 14th annual Super Forum invites you to ignite the spark that drives high quality engagement, a necessary disruptive transformation or that one little idea that leads to a big change.