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EVENT + WEBINARS

Insights on Community Strategy, Operations, and More

[Webinar] Community by Design: The Essential Foundation Framework

Join us for a webinar as we walk through the full arc of community building, from early decisions about structure and investment to the day-to-day work of sustaining engagement.

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Upcoming Events

March 14, 2025

[Webinar] Community by Design: The Essential Foundation Framework

Join us for a webinar as we walk through the full arc of community building, from early decisions about structure and investment to the day-to-day work of sustaining engagement.

Register Now

On-Demand Events

Tags: Community Strategy

How the Rules of SEO Are Being Rewritten in 2025

Learn how SEO is shifting in 2025, and what steps community teams can take to stay visible and keep driving organic traffic.

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Tags: Community Strategy

2025 Community Predictions and Trends

Discover the trends poised to reshape community strategies, the programs and tactics gaining momentum, and the biggest opportunities awaiting community teams in the year ahead.

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Tags: AI

How to Use Generative AI in Community Management

Explore the practical ways you can use generative AI to improve community engagement and simplify your operations.

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Tags: Support Deflection

Community-Driven Customer Support: What’s Changing and How to Stay Ahead

Explore how support communities are reshaping customer engagement with AI, automation, and personalized experiences.

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Tags: Advocacy and Engagement

How to Turn Happy Customers into Your Biggest Advocates (Without Being Pushy)

Learn to build a customer advocacy program that naturally inspires your most satisfied customers to become your most vocal supporters.

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Tags: Community Strategy, Support Deflection

Community + CX: Elevating Self-Service with Higher Logic Vanilla and Zendesk

Discover how Higher Logic Vanilla's expanded Zendesk integration can elevate your self-service support experience.

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Highlights from our past events

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The success of our customers is our top priority. That’s why we’ve created a place for them to exchange best practices and learn the skills they need to build a successful community.

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