Customer Support 2.0: The Power of Community and AI in Self-Service
Looking to launch a brand-new community or want to take your existing community to the…
Resource Type: Guide
Customer Community Playbook
By Amy Davis
Looking to launch a brand-new community or want to take your existing community to the…
Community Predictions 2023
By Amy Davis
We interviewed nine community experts about community’s impact across various departments, the value of community,…
The Community Manager Survival Guide
By Amy Davis
Those in the field know how incredibly dynamic community management is as a profession. Our…
The Customer Engagement Playbook
By Amy Davis
Learn how to align your engagement strategy around the customers’ needs and how to coordinate…