Creating a Community Super Users Program
You can harness the support of enthusiastic users and create a community champions program.
Resource Type: eBook
What It Takes to Create a Customer-Centric Online Community
Learn why customer-centricity matters and the top mistakes keeping communities from realizing their full potential.
How to Create a Customer Engagement Scoring Framework
Developing a scoring system helps you understand a prospect’s level of engagement.
Get Your Customers Engaged with 7 Expert Tactics
Here’s a list of tried-and-true customer engagement tactics used by professionals just like you.
Managing Product Feedback at Scale
There’s an art to effectively managing your customers’ ideas. With so many voices competing for…