EVENT + WEBINARS
Insights on Community Strategy, Operations, and More
Community by Design: The Essential Foundation Framework
Join us for a webinar as we walk through the full arc of community building, from early decisions about structure and investment to the day-to-day work of sustaining engagement.
On-Demand Events
Tags: Community Strategy, Customer Success
Community-Driven Strategies for Expanding Your Customer Success Team
Gain Grow Retain's Heather Wendt shares examples of community-driven content for each stage of the customer journey.
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Tags: Community Strategy, Customer Success
Community-Driven Customer Success
Kristi Faltorusso, the Chief Customer Officer at ClientSuccess, unveils her insights into scaling customer success with community at its core.
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Tags: Community Strategy, Customer Success
Reviving a Community to Support Your Customer Success Team
Building a community is just the start of the journey – maintaining the community takes a committed focus. Sometimes our eye gets off the ball, and well, maybe the community hasn’t been operating at 110%. Shauna McClemens joins ChurnZero to share how she has revived the Higher Logic Vanilla Success Community.
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Tags: Advocacy and Engagement, B2B, Customer Success
How Great CSMs Lead to Revenue Pipeline
Planhat’s Christian Jakenfelds is joining us to explain how customer success professionals can use advocacy or customer marketing programs to contribute to sales effectiveness and revenue generation.
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Tags: B2B, Community Strategy, Customer Success
Evolving Your Support Community to Become an Enterprise Strategic Asset
Join John Ragsdale to learn how to expand your community use case and develop an enterprise strategic asset.
Watch NowHighlights from our past events
Our Success Community
The success of our customers is our top priority. That’s why we’ve created a place for them to exchange best practices and learn the skills they need to build a successful community.
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