We Implemented 120+ Product Ideas From Our Customer Community—Here’s What That Looks Like
Here’s how we use Higher Logic Vanilla to manage product feedback from our customer community,…
Blog Topic: Product Feedback
Managing Product Feedback in a Community: A Guide for Product Managers
Your online community is a direct line to what your customers want most from your…
How to Start an Online Community for Your User Group
Online communities for user groups are a great way to keep users engaged all year…
How to Turn Negative Feedback into a Marketing Opportunity with Your Online Community
We now live in the age of the customer, in which empowered consumers are shaping…
Meet Q&A: A New Way to Support Your Community Members
Higher Logic’s Community Q&A gives you a whole new way to collect, maintain, and measure…
What Is Product Ideation? Definition, Process, and Best Practices
Ideation is defined as the process involved in generating ideas, including gathering information on ideas…
Why You Shouldn’t Fear the Negative Customer Feedback in Your Community
After years of building communities, some topics never seem to lose their edge. One of…