7 Tactics to Help Scale Your B2B Customer Engagement Program
Your customer engagement program is one of the most valuable investments that your business can…
Blog Topic: Community Strategy
3 Common Challenges Community Builders Face and How To Overcome Them
Jono Bacon joined us at Super Forum and presented a survival guide for community managers…
5 Tips To Help Your New Community Succeed
A branded community can be a powerful tool to connect with customers or provide better…
What are the Indicators of a Successful Online Community?
While large, engaged, and even rapidly growing communities can look (and even be) successful, none…
Building (and Sustaining) a Successful Online Community
Higher Logic recently teamed up with ChurnZero to host a conversation with Shauna McClemens as…
Integrating a Community-Driven Approach through Targeted Engagement and User-Generated Content
Creating a loyal customer base requires a profound understanding of your customers’ needs, beyond the…
Community Strategies for Customer Success Leaders in B2B SaaS
Customer success continues to change and evolve, but one thing remains the same: Customers are…
Growing Customer Relationships with Community
We recently partnered with Airmeet and Apollo to discuss how you effectively “Drive Efficient Growth…
5 Key Considerations for Selecting a Customer Community Platform
With so many community platforms out there, and some less familiar with what capabilities are…
The Top Books for Community Managers in 2023
In the name of a fresh start this year, Carrie Melissa Jones highlights seven of…