When To Hire a Community Manager and Questions You Need to Consider
If you’re reading this article, you know that building a community takes time, effort, and…
Blog Topic: Community Strategy
3 Communication Theories for Online Community Builders
The work of online community building may be an art, but it can still benefit…
The 3 Silent Killers of Forum Membership and How to Prevent Them
Are you making your community members feel unwelcome without even knowing it? It’s a mental…
Before You Run Another Community Member Survey, Read This
Survey research is fast, nearly free, and broadly accessible. But surveys are not a cure-all…
How to Write a Strategic Purpose Statement
A community-based strategic purpose statement should clarify three things: who your community is for, the…
Crafting Clear Community Invitations
In any community, there is a small group of core members whose contributions deliver outsized…
The Perfect Online Community KPI
What is the most important metric I can use to gauge my community’s success? People…
How Tokenomics and NFTs Can Improve Community Engagement
NFTs are the topic of the moment, but like the early days of other popular…
How to Get More Out of Your Customer Events with Community
When every resource counts and customers expect nothing but the best, customer success teams find…
What Is an Online Community Forum?
The idea of an online community forum has garnered a fair amount of attention over…