Making the Case for a Customer Community: Why Data Alone Won’t Win Over Your Executives—and What to Focus On Instead
When building a business case for an online community, many people assume that data is…
When building a business case for an online community, many people assume that data is…
You’re confident that an online community is the next step for your goals, department, or…
Are you getting ready to build or relaunch an online community? Much of your success…
By Amy Davis
With all the unread emails to deal with and arguments to be had on Facebook,…
By Amy Davis
Super fans are a rare breed. They’re the kind of people who tick all the…
By Amy Davis
Like most things in life, a community launch is best done with support. Who you…
By Amy Davis
If you’re reading this article, you know that building a community takes time, effort, and…
By Amy Davis
The work of online community building may be an art, but it can still benefit…
By Amy Davis
NFTs are the topic of the moment, but like the early days of other popular…
When every resource counts and customers expect nothing but the best, customer success teams find…