From Support to Strategy: How AI Is Pushing Online Communities to Evolve Into Industry Knowledge Hubs
Online communities have traditionally been seen as the place people go when they hit a…
Blog Topic: AI
Your Community Is Bursting with Intent Signals—Here’s How AI Connects the Dots
Every day, community managers spot opportunities hiding in plain sight. A member’s pointed questions about…
Generative AI Bots Are Harvesting Your Online Community’s Data—Here’s What You Can Do About It.
One of the biggest concerns for online sites today is the unauthorized collection of data…
Discover What’s New with Higher Logic Vanilla: Q1 2024
Welcome to the latest installment of Higher Logic Vanilla’s feature roundup – your go-to source…
How Tools Like ChatGPT Are Being Evaluated for Customer Success
It’s Good. Scary Good. What Generative AI Is Does ChatGPT (and its rising number of…