2025 Community Predictions and Trends: What's Next
Community is shifting in a big way. AI is changing how customers find answers. Brands are rethinking where community fits. And as everything moves faster, community teams are trying to figure out what really matters.
In this panel discussion, top community leaders share:
- The trends already reshaping how communities are built and managed
- Programs and tactics that deserve your focus this year
- Where the biggest opportunities are for community teams in 2025
Related Resources
Podcast: How Community is Changing: Org Structure, AI, and the Shift to Communities of Practice
Nicole Saunders, Senior Director of Customer Experience Marketing at Coupa, dives into how communities are evolving—why customer marketing and community teams should collaborate, how AI is reshaping support communities, and what that means for the future.
Tune In
6 Tasks Every Online Community Manager Should Automate
Discover six smart ways you can automate essential community management tasks to reclaim your time and elevate your member experience.
Read NowReady to see how Higher Logic can help you succeed?
Find out why we’re the best community platform on the market.