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Renee Schaefer

By Amy Davis

Renee is the Principal, Customer Analytics at Code42. She has spent 13+ years improving customer experiences at B2B technology companies by bridging the divides between customer support, technical communications, product management, and marketing. As Director of Information Experience at Code42, she was responsible for Code42’s self-service help and community, as well as analytics and web strategy for those sites. She’s now 100% focused on improving the customer experience through customer analytics.

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