Dean Canellos is the Manager of the Deliverability Operations team at Higher Logic. He has been with Higher Logic for 13 years working on all aspects of deliverability. His team is involved in presales vetting, onboarding, provisioning, and ongoing support of deliverability issues. His team provides Higher Logic customers with email best practices to help them achieve their email program goals. They also monitor the Higher Logic IP space against blocklists, manage the Higher Logic email sending servers, IPs, and provide DNS management.