The Story of Gain Grow Retain: Building a Customer Success Community
“Hey, Jay…” “Hey, Jeff…” That’s how all the best ideas start for me and my business partner, Jeff Breunsbach. When COVID-19 changed everything, I sat on Zoom call after Zoom call trying to figure out what it all meant — not just for us, but as the founder of a consulting firm for B2B SaaS … Continued