Build a thriving community that drives engagement, retention, and growth.
Centralize your support and troubleshooting documents and empower your customers’ success.
Track and measure the things that matter to you and your community.
Design your community effortlessly with our drag-and-drop feature.
Build and grow your thriving community with all the building blocks you need – forum, Q&A, gamification, and more.
Increase your customer engagement and satisfaction by providing a place for them to learn and interact with you and others.
Scale your support team and increase productivity by reducing support questions.
Grow your brand and cultivate advocates through community.
Build world-class solutions by deeply listening to and engaging your customers through community.
Building community doesn’t have to be daunting – let’s build it together.
By Laura Craft
For years, the model has been ‘For every x number of customers we add, I need 1 CSM.” This created a very high-touch, 1:1 model of customer success. Regardless of your customer success team structure, past a certain number of accounts, a new challenge enters the strategic picture: how can we connect with hundreds of … Continued
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